Welcome Moss Creek Village residents!
Please bookmark this page and refer to the site often for the most current updates and events and as a simple stop for HOA and TOA documents and forms.  
Click on the "Residents" tab and you'll see a pull-down menu with all sorts of great information. Your board members, both HOA and TOA, are making a special effort to keep this site current with all the updates and information you'll need to be an informed resident.
Neighborhood News
Interested in Becoming a HOA Board Member?
Posted on Oct 28th, 2016
Interested in becoming a HOA Board member?
Need to vote by proxy?  Now's your chance!
The Moss Creek Master Association Board of Directors is looking for residents with an interest in serving our community to join the Board. There are TWO positions up for election at the annual meeting in November. If you are interested in being a candidate to serve on the HOA Board of Directors, please forward your letter of intent to run for election to the Moss Creek Master Board. The letter should include your full name, home address, number of years as an owner, a short biography and comments on how you will apply your experience towards the betterment of the Association. Please note, to be eligible to run for a position on the Board of Directors, your assessment account must be current and you must be an owner of record of the HOA. Please send your letter of intent and biography to the following physical or email address: Moss Creek Village 9505 Moss Plantation Ave NW Concord, NC 28027 MossCreek@Kuester.com
Here is the link to our October 2016 newsletter, all details can be found under:  Committee Volunteers
If you are interested in volunteering, please complete the form through the following link.  If you can't make the meeting and don't want to volunteer, you can also vote with this link by proxy:
Moss Creek Village Fall Festival
Posted on Oct 24th, 2016
Our Moss Creek Village Fall Festival had quite the showing this past Sunday! We had all sorts of games going on to keep the kids occupied.  A big thank you to our Social Committee, SwimMAC and all the other volunteers helping out.   Additional pictures can be seen on this site's Photo Album.    
New Landscaper for the TOA: Pine Valley
Posted on Oct 17th, 2016
Pine Valley Landscaper
Pine Valley will be taking over as the landscaper in the TOA starting Nov 1.  Coleman Burnett, Inc. (CBI), is our current landscaper.
Kuester Management is having trouble with CBI returning phone calls and emails, so we're experiencing some problems with service.  Most noticeable is the overflowing dog stations. seen over the weekend. Kuester has been notified of the problem as of 10/17/16 this morning.  We are also pressing CBI to meet their contract obligations to the end of this month.  
The HOA board is reviewing landscaper bids for the common areas of Moss Creek Village and should have a decision by this month's board meeting.
Town Homes RE: Responsibility for Exterior & Structural Repairs
Posted on Sep 28th, 2016
We asked Kuester Management to get our attorney's opinion in regards to responsibility for exterior and structural repairs to townhomes.
Please click this link if you are in the TOA and let your TOA board members know if you have any questions.  /editor_upload/File/Maintenance%20Coverage%20Attorney%20Opinion.pdf
TOA Self-help Projects
Posted on Sep 23rd, 2016
By now, all TOA residents should have received a letter from Kuester Management about our self-help initiative.  We are offering this to help the TOA home owner improve the looks of their front property, as well as help save money.  CBI is very expensive in anything they do.  
We are also trying to advertise the Concord Mayor's Monarch Butterfly Pledge.  We're asking you to include plants that attract the butterfly.  They are attractive plants and they are also perennials, so you only have to plant them once.  A list of recommended plants is in the letter. 
Please call Crystal should you have any questions. Self-help letter link:  /editor_upload/File/self%20help%20letter%20final%20draft.pdf
Summer Pool Hours Update!
Posted on Aug 30th, 2016
Pool Hours Update:
This week and next the pool is open 4 pm-8 pm Monday-Friday, 10 am-8 pm Saturday, and 12 pm-8 pm Sunday. On Labor Day (September 5), the pool is open 10 am-8 pm. The following two weekends (September 10-11, and 17-18), the pool will be open weekends only: Saturday 10 am-8 pm and Sunday 12 pm-8 pm.
Cabarrus County Schools (CCS)
Posted on Aug 22nd, 2016
Just an update on the land between the two schools overgrown by weeds this summer. Cabarrus County Schools has now taken full ownership of that land and CCS did a nice job of cleaning it up last week. Again, we'd like to thank the local residents that took it upon themselves to help and CCS for stepping up.
Moss Farm Street Overgrowth Between Schools
Posted on Aug 8th, 2016
As some of you may have noticed, we have a neglected area of land between the two schools.  Your board members have been working this issue for well over a month.  It seems the city and the county did not include that small piece of land in their budgets.  The new Greenway is what caused the confusion.  But Mr. Lowder, who oversees all of facilities maintenance and construction, is taking care of the issue.   
We do want to reach out to two groups of Moss Creek Village residents that took it upon themselves to mow and edge that property since it was such an eyesore.  We thought the county had cut it a few months ago, but from what we've learned this past Saturday it was local residents. We don't know who you are, but a big thanks to you! 
We'd also like to do a "shout out" to Mr. Tim Castilaw and two brothers Ryan & Conner Whalen for braving the hot weather and making that stretch of land presentable.  Thank you!
Concord's "What's My Day" (Trash, Recycling, Bulk Pickup)
Posted on Jul 29th, 2016
What's my day?
Residential bulky waste collection every other week, starting July 5, 2016.
Beginning July 5, place bulky waste out for collection on the same day as recycling.
Bulky Waste includes all items that cannot fit inside curbside carts such as furniture, tires, equipment, appliances (white goods), and e-waste (anything with a circuit board, especially TVs and computers). 
Better use of tax dollars.  More efficient collection, reduced fuel consumption, and improved air quality. 
Your collection day will not change.  Recycling and bulky waste will be collected every other week according to the established blue/green zone schedule. Weekly garbage and yard waste collection continues unchanged.  
To find out your day, click on this link:  http://www.concordnc.gov/whatsmyday
Walkers Glen Monument RE: New Committee
Posted on Jul 26th, 2016
Walkers Glen community. I'd like to do a self-help project with the Walkers Glen monument. It needs some work with removing the existing plant and planting new ones along with some nice annuals and perennials. Crystal is already working on getting the missing bricks replaced. If I could get three or four Walker Glen residents to form a monument committee, we can make it happen.  Let me know on Next Door, contact Crystal or you can attend our TOA meeting this coming Thursday night at 6:30 p.m. The funding would come from the association and we can do it much cheaper than CBI would cost us. Let me know.
Bill Sandford
Upcoming Events
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Irrigation Updates
Click here to view the new Google map to locate your irrigation zone! (Thanks Rick Hocutt!) Or search this list of addresses by zone to learn your zone and valve #.
Irrigation is far and away the most frequent concern our residents voice to the management company.  Moss Creek's is an extremely complex irrigation system, and when a part of it malfunctions it is critical that Kuester is informed quickly. 
Season 2016 System UPDATES:
10/20 Thurs - Zone I is back on schedule and ran appropriately this morning. The irrigation manager will be inspecting Zone L today as residents on Marquette have reported the side of the street with odd-numbered houses is not coming on. Additional details will be posted when received.
10/19 Wed - Several homes along Dartmoor, Bay Meadows, and Tranquility had sprinkler heads kicked over last night. Coleman Burnett will be activating the affected zones and flagging heads which need replacement, but the homeowners are responsible for repairing any damaged heads on their property. 
10/18 Tues - Multiple reports came in about Zone I not running. The irrigation manager tested the zone manually and it worked; techs are troubleshooting today to determine why it didn't run during the programmed time. Additional details will be posted when received.
10/13 Thurs - Zone E was tested and working properly. Zone I had an issue with a control board not letting the zone run. It has been moved to a different stations number and is working fine. Zone P will be tested today.
9/26 Mon - Irrigation system is still on two-day run cycles until further notice from the irrigation manager
9/22 Thurs - Zone V, Valve 26 has been repaired and is working properly at this time. Pump in phase 2 has been replaced, and zones experiencing low pressure during run times should now be working properly. 
9/1 Thurs - The irrigation manager has identified a problem affecting all zones which run off clock 4. The replacement part is on order and will be installed as soon as it arrives, which is expected to be tomorrow afternoon. The affected zones are A, B, C, and D.
8/1 Mon - The main line leak is being repaired today and will the system will be turned back on tomorrow. A malfunctioning pump in phase 2 will also be installed tomorrow. After these repairs, the three day watering schedule will resume. 

Individual zones experiencing troubles before the main line leak will be investigated after the pump replacement.
7/29 Fri - Coleman Burnett has just notified us that someone hit an 8" water mainline. Until this is repaired, none of the irrigation in Moss Creek will be able to run. They do not expect for repairs to be complete and the system back online until Wednesday next week at the earliest. We apologize for the inconvenience and will notify the community as we have additional information.
7/22 Fri- phs 2: one of the pumps is down. Phase 2 is working on one pump right now, which can overwork the system and cause a loss of pressure. Until repaired, watering cycles in zone 2 may be intermittent. 
7/13 Wed- In phs. 1: well 5 is scheduled for repair on 7/19. After all wells are functioning properly, three day watering cycle will resume. In phs. 2: one of the motors at the pump station is in need of replacement. Until this is repaired, phase 2 will not pump as much water and residents may experience low water pressure in their irrigation system.
6/28 Tue- In phs 2: Zone P, decoder has been repaired and valves 11 & 12 are working. Zone V, valve 24 was replaced and decoder programmed, section is now working. Marquette, valves 1, 2, & 35 were tested 6/27 and are now working. Zone Y, valve 31 is now working. Zone W, decoder for valve 27 replaced and all valves in this zone are now working. Zone T, valves 18 & 19 are now working. Zone Q, valve 15 is still down due to a wire splice. repairs are being scheduled. In phs 1: We are still experiencing problems at the pump station. One well has been repaired and another is pending repairs. Once the pump issue is resolved, we may resume 3 days a week watering.
6/16 Thurs- In phs 2, A wire repair was made reconnecting power to valves 10 & 13 in Zones P & Q. The only other known issue is valve 24 in zone V. the part is ordered abd repair can be made next week.  
5/31 Tue- All irrigation will be shut down for the remainder of today and tomorrow. Repairs are being made to 2 wells and phase 1 is at a critical low on water. We are also postponing the test day that was scheduled for tomorrow. We will announce the make-up test date as soon as it is determined. 
5/17 Tue- We are on a 72hour irrigation hold due to rain. Phs 1 - all wells are down due to power issue- Electrician to trace wire to locate cause.  Phs 2- all zone O is completely operational. Valve #18 (in zone T) is down- parts ordered for replacement. 
5/9 Mon- Phs 1 pump stn update: foot valve was replaced on Friday and pump 1 is still not operating at full capacity. The irrigation manager has removed the pump to take it to the pump contractor to be tested and and hopefully repaired. If not it will have to be replaced. Some zones will still be able to receive water normally, but there still wont be enough psi to get full pressure at the higher elevations in zone 1 until the second pump is fixed. 
Zone O in phs 2- power surge or lightening strike during last week's storms damaged wire rendering the zone inoperable. All decoders for the zone were replaced, they are now tracing the wire to locate the problem.  
5/2 Mon- 3"+ of rain have activated the rain sensors for 72 hours (until Thurs)for ALL of the community. Phs 1 pump station update: low pressure issue was caused by a broken foot valve and filter. At high pressure during the regular watering schedules, not enough water was able to flow into the pumps to allow the system to run properly. The parts are on order and we hope to have phs1 up and running by Thursday or Friday. 
4/28 Thurs-  Phase 2--valve 16 was repaired. Valves 13+14(Q), 18(T) & 28(W) are improperly functioning and parts are due in by 1st of next week. Phase 1--one of the 2 pumps in the pump stn is not working fully- thus the cause of the low pressure some residents are reporting. Tri-State pumps is scheduled tomorrow afternoon to diagnose and hopefully repair on site. We will continue to run the pump stn but those in large zones or higher elevations will experience low pressure until the 2nd pump is repaired. 
4/26 Tues- Valve 16 in zone R was repaired. 
4/25 Mon- Phs 2--The irrigation manager tested zone Y again and reset the program. 
Valves 4 and 29 are back up. Valves 16(R), 18(T) and 28(W) are down- likely the whole valve will need to be replaced- parts are on order. (if you are not sure what VALVE # you are in see the list of addresses by zone/valve# document). 
They are still finishing the re-testing of zones U and V. 
All phs 1 is working. 
4/22 Friday- Zone E- The irrigation manager further investigated the zone E components and discovered that the solenoid was only partially functioning- not allowing the full water flow to enter the sub-main. He received the part today and it will be fixed today. Zone D- low pressure has been reported by several residents. The irrigation manager is investigating. The crew is re-testing all of phs 2 zones and any issues reported. Any specific issues and repairs will be posted here. 
We have recorded .63" of rain fall so far today, so rain sensors will turn the system off.
4/19 Tues- Phs 1 pump stn blew a hose around 4:30pm 4/19. Pump stn was turned off to stop the rush of water- therefore irrigation for phase 1 could not run that night.  The part was replaced this morning and the station is operable again. Phs 2- program malfunction at the start of the evening run. Irrigation manager returned to property last night at 9pm to reset- after that, all zones in last night's phs 2 schedule should have operated appropriately. 

Remember, the HOA is only responsible for getting water to your curb.  Anything beyond the curb, including timers, sprinkler heads, etc. is the responsibility of the homeowner (excluding Townhome Owners).  The Irrigation Manager’s focus is on the maintenance of the common areas and making sure the system is running properly during the scheduled times and the common grounds are being watered appropriately.
Proper timer programming is crucial to the functionality of the system and it is your responsibility to make sure your timers are set correctly. The clock/timer that you have in your garage is intended to facilitate the opening of your irrigation system on your Lot to the sub main during the specified hour that the timer is set for. This time should coincide with the time that the irrigation zone you live in runs.  First, make sure your timer is set properly and it still has its programming. If you are unsure about how to program your timer, check the owner's manual or consult with an independent landscaper. Many timer instruction manuals are available online.
Then, find your valve box in your yard that houses the electric valves that man your individual zones on your Lot.  There will be one valve per zone in your yard. Make sure that these electric valves are all turned off. You may have your clock set, but with these valves turned in the ON position, the clock is being bypassed and not operating according to its purpose. To turn your system from manual setting to clock function, you must turn off the irrigation valves in the valve box in your yard. If the valves will not turn any further to the right, they may need to be unscrewed and rinsed out. Dirt and mulch can get inside the workings and cause them to stick open (thus allowing your system to come on anytime during the day the HOA pressurizes the sub mains at the street). Being that Moss Creek’s irrigation system uses ‘dirty’ water or unfiltered well water instead of city water, there is regular system maintenance that is required to keep your system working properly- cleaning your filter and valves. You should do this at least once or twice a season. In addition, you must make sure that your system only operates one zone in your yard at a time during the hour of scheduled irrigation. The main system is designed to provide a total of 600 gallons of water to each lawn, spread over a one-hour time frame For example, if your irrigation system has 4 zones, you will need to set your clock to run each separately -for say 15 minutes each. A good tip is to water side yard zones for less time and rotor zones longer and not to waste too much of your hour on any drip zones.  Broken heads are also a cause of much water waste. Please make sure that all of your heads are in working order. A broken head can waste as many as 25 gallons per minute!
Over-watering your lawn is not only wasteful, but it can lead to diseased turf and growth of fungi.  The system is equipped with turf-saturation sensors or rain sensors which will prevent the irrigation from being activated if the ground is saturated to a certain point. A ½ an inch of rain or more activates the system’s rain sensors. Do not over-compensate for a missed irrigation cycle by running multiple zones at once. This abuse of the system could cause you to lose your watering privileges or pay a fine.
The irrigation main lines and sub-mains are not usually pressurized during the daytime. To test or work on your system during business hours OR TO FLAG YOU IRRIGATION HEADS FOR AERATION, fill out the Irrigation Activation Request form on this website using this link or under the Irrigation tab. Note:  Irrigation inspections will be done each season. Every Homeowner must have their system running according to the Moss Creek  Please see Irrigation Resolution under the Irrigation tab. Irrigation Map and run times are also linked under the Irrigation tab on this homepage. Link to the FAQ page for contractor recommendations from other residents.
The irrigation season will end at the end of October- or as weather permits.
The 2016 Irrigation season began 4/18. 
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