Click here to view the new Google map to locate your irrigation zone! (Thanks Rick Hocutt!) Or search this list of addresses by zone to learn your zone and valve #.
Irrigation is far and away the most frequent concern our residents voice to the management company.  Moss Creek's is an extremely complex irrigation system, and when a part of it malfunctions it is critical that Kuester is informed quickly. 

 

9/22 Thurs - Zone V, Valve 26 has been repaired and is working properly at this time. Pump in phase 2 has been replaced, and zones experiencing low pressure during run times should now be working properly. 

 

9/1 Thurs - The irrigation manager has identified a problem affecting all zones which run off clock 4. The replacement part is on order and will be installed as soon as it arrives, which is expected to be tomorrow afternoon. The affected zones are A, B, C, and D.

 

8/1 Mon - The main line leak is being repaired today and will the system will be turned back on tomorrow. A malfunctioning pump in phase 2 will also be installed tomorrow. After these repairs, the three day watering schedule will resume. 

Individual zones experiencing troubles before the main line leak will be investigated after the pump replacement.

 

7/29 Fri - Coleman Burnett has just notified us that someone hit an 8" water mainline. Until this is repaired, none of the irrigation in Moss Creek will be able to run. They do not expect for repairs to be complete and the system back online until Wednesday next week at the earliest. We apologize for the inconvenience and will notify the community as we have additional information.

7/22 Fri- phs 2: one of the pumps is down. Phase 2 is working on one pump right now, which can overwork the system and cause a loss of pressure. Until repaired, watering cycles in zone 2 may be intermittent. 

7/13 Wed- In phs. 1: well 5 is scheduled for repair on 7/19. After all wells are functioning properly, three day watering cycle will resume. In phs. 2: one of the motors at the pump station is in need of replacement. Until this is repaired, phase 2 will not pump as much water and residents may experience low water pressure in their irrigation system.

6/28 Tue- In phs 2: Zone P, decoder has been repaired and valves 11 & 12 are working. Zone V, valve 24 was replaced and decoder programmed, section is now working. Marquette, valves 1, 2, & 35 were tested 6/27 and are now working. Zone Y, valve 31 is now working. Zone W, decoder for valve 27 replaced and all valves in this zone are now working. Zone T, valves 18 & 19 are now working. Zone Q, valve 15 is still down due to a wire splice. repairs are being scheduled. In phs 1: We are still experiencing problems at the pump station. One well has been repaired and another is pending repairs. Once the pump issue is resolved, we may resume 3 days a week watering.

6/16 Thurs- In phs 2, A wire repair was made reconnecting power to valves 10 & 13 in Zones P & Q. The only other known issue is valve 24 in zone V. the part is ordered abd repair can be made next week.  

5/31 Tue- All irrigation will be shut down for the remainder of today and tomorrow. Repairs are being made to 2 wells and phase 1 is at a critical low on water. We are also postponing the test day that was scheduled for tomorrow. We will announce the make-up test date as soon as it is determined. 

5/17 Tue- We are on a 72hour irrigation hold due to rain. Phs 1 - all wells are down due to power issue- Electrician to trace wire to locate cause.  Phs 2- all zone O is completely operational. Valve #18 (in zone T) is down- parts ordered for replacement. 

5/9 Mon- Phs 1 pump stn update: foot valve was replaced on Friday and pump 1 is still not operating at full capacity. The irrigation manager has removed the pump to take it to the pump contractor to be tested and and hopefully repaired. If not it will have to be replaced. Some zones will still be able to receive water normally, but there still wont be enough psi to get full pressure at the higher elevations in zone 1 until the second pump is fixed. 

Zone O in phs 2- power surge or lightening strike during last week's storms damaged wire rendering the zone inoperable. All decoders for the zone were replaced, they are now tracing the wire to locate the problem.  

5/2 Mon- 3"+ of rain have activated the rain sensors for 72 hours (until Thurs)for ALL of the community. Phs 1 pump station update: low pressure issue was caused by a broken foot valve and filter. At high pressure during the regular watering schedules, not enough water was able to flow into the pumps to allow the system to run properly. The parts are on order and we hope to have phs1 up and running by Thursday or Friday. 

4/28 Thurs-  Phase 2--valve 16 was repaired. Valves 13+14(Q), 18(T) & 28(W) are improperly functioning and parts are due in by 1st of next week. Phase 1--one of the 2 pumps in the pump stn is not working fully- thus the cause of the low pressure some residents are reporting. Tri-State pumps is scheduled tomorrow afternoon to diagnose and hopefully repair on site. We will continue to run the pump stn but those in large zones or higher elevations will experience low pressure until the 2nd pump is repaired. 

4/26 Tues- Valve 16 in zone R was repaired. 

4/25 Mon- Phs 2--The irrigation manager tested zone Y again and reset the program. 
Valves 4 and 29 are back up. Valves 16(R), 18(T) and 28(W) are down- likely the whole valve will need to be replaced- parts are on order. (if you are not sure what VALVE # you are in see the list of addresses by zone/valve# document). 
They are still finishing the re-testing of zones U and V. 
All phs 1 is working. 

4/19 Tues- Phs 1 pump stn blew a hose around 4:30pm 4/19. Pump stn was turned off to stop the rush of water- therefore irrigation for phase 1 could not run that night.  The part was replaced this morning and the station is operable again. Phs 2- program malfunction at the start of the evening run. Irrigation manager returned to property last night at 9pm to reset- after that, all zones in last night's phs 2 schedule should have operated appropriately. 

Remember, the HOA is only responsible for getting water to your curb.  Anything beyond the curb, including timers, sprinkler heads, etc. is the responsibility of the homeowner (excluding Townhome Owners).  The Irrigation Manager’s focus is on the maintenance of the common areas and making sure the system is running properly during the scheduled times and the common grounds are being watered appropriately.
Proper timer programming is crucial to the functionality of the system and it is your responsibility to make sure your timers are set correctly. The clock/timer that you have in your garage is intended to facilitate the opening of your irrigation system on your Lot to the sub main during the specified hour that the timer is set for. This time should coincide with the time that the irrigation zone you live in runs.  First, make sure your timer is set properly and it still has its programming. If you are unsure about how to program your timer, check the owner's manual or consult with an independent landscaper. Many timer instruction manuals are available online.
Then, find your valve box in your yard that houses the electric valves that man your individual zones on your Lot.  There will be one valve per zone in your yard. Make sure that these electric valves are all turned off. You may have your clock set, but with these valves turned in the ON position, the clock is being bypassed and not operating according to its purpose. To turn your system from manual setting to clock function, you must turn off the irrigation valves in the valve box in your yard. If the valves will not turn any further to the right, they may need to be unscrewed and rinsed out. Dirt and mulch can get inside the workings and cause them to stick open (thus allowing your system to come on anytime during the day the HOA pressurizes the sub mains at the street). Being that Moss Creek’s irrigation system uses ‘dirty’ water or unfiltered well water instead of city water, there is regular system maintenance that is required to keep your system working properly- cleaning your filter and valves. You should do this at least once or twice a season. In addition, you must make sure that your system only operates one zone in your yard at a time during the hour of scheduled irrigation. The main system is designed to provide a total of 600 gallons of water to each lawn, spread over a one-hour time frame For example, if your irrigation system has 4 zones, you will need to set your clock to run each separately -for say 15 minutes each. A good tip is to water side yard zones for less time and rotor zones longer and not to waste too much of your hour on any drip zones.  Broken heads are also a cause of much water waste. Please make sure that all of your heads are in working order. A broken head can waste as many as 25 gallons per minute!
Over-watering your lawn is not only wasteful, but it can lead to diseased turf and growth of fungi.  The system is equipped with turf-saturation sensors or rain sensors which will prevent the irrigation from being activated if the ground is saturated to a certain point. A ½ an inch of rain or more activates the system’s rain sensors. Do not over-compensate for a missed irrigation cycle by running multiple zones at once. This abuse of the system could cause you to lose your watering privileges or pay a fine.
The irrigation main lines and sub-mains are not usually pressurized during the daytime. To test or work on your system during business hours OR TO FLAG YOU IRRIGATION HEADS FOR AERATION, fill out the Irrigation Activation Request form on this website using this link or under the Irrigation tab. Note:  Irrigation inspections will be done each season. Every Homeowner must have their system running according to the Moss Creek  Please see Irrigation Resolution under the Irrigation tab. Irrigation Map and run times are also linked under the Irrigation tab on this homepage. Link to the FAQ page for contractor recommendations from other residents.

The irrigation season will end at the end of October- or as weather permits.

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The 2016 Irrigation season began 4/18.