Welcome, Moss Creek Village Residents!

Please bookmark this page and refer to the site often for the most current updates and events and as a simple stop for HOA and TOA documents and forms.

HOA Welcome Letter 

TOA Welcome Letter

I need an Amenity Pass! CLICK HERE TO COMPLETE THE FORM

I need a Pool Reservation! CLICK HERE TO GET A POOL RESERVATION

Please be reminded the majority of your questions or concerns can be handled by the Customer Service Department at Kuester Management. Just email mosscreek@kuester.com or call 888-600-5044. 

 

Pool & Amenity Passes
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Irrigation Updates
9/17/2020
HOA
 
Phase 1 & 2 are shut down until next week due to the incoming rain from Hurricane Sally
 
 
8/11/2020
HOA
ZONE P: Zone P is still experiencing significant water pressure issues. This week Terra Green is going to attempt to islolate the issue by only running specific sections of the zone during the regularly schedule irrigation run times. 
P1 will run Tues 8/11
P2 will run Thurs 8/13
P3 will run Sun 8/16
 
 
7/27/2020
HOA
 
PHASE 2: Pump Station for Phase 2 has been shut down to drain the mainlines for repairs to take place tomorrow. No Phase 2 Zones will run tonight/tomorrow.
 

 
5/20/2020
HOA
 
Zone I: Zone I solenoid has been replaced and is now functional
 

 
5/15/2020
HOA
 
Zone I: Zone I is still down as we are waiting on a Solenoid to come in from the distributor. The zone has been manually activated this past week to ensure watering, but it will not be activated on Sunday, May 17
 
Zone L: Zone L had a valve stuck open causing irrigation issues for the Zone. Terra Green repaired the valve and the system activated without issue
 
Zone J & N: Both Zones have reported Low Pressure. The Zones are currently scheduled to activate at the same time – leading to a loss of pressure. The Irrigation company and Board are going to investigate further the current schedule to determine better functionality.
 
Zone Q: Homeowners have submitted reports of Low Pressure. This will be investigated next week.
 
Zone R: Homeowners have submitted reports of Low Pressure. This will be investigated next week.
 
Zone V: Homeowner has submitted a report of No Water. This will be investigated next week.
 

 
5/11/2020
HOA
 
Terra Green completed repairs to the irrigation system and reported that Zones to activate over the weekend successfully were activated. 
 

 
5/8/2020
HOA
 
Terra Green is aware of the failure of the zones to activate for the Thursday PM / Friday AM schedule. 
They are currently working to determine the cause of the issue. 
We will update the community when we know more.
 

 
5/7/2020 (Updated)
HOA
On Tuesday, a mainline leak was identified. To be able to repair it, the system had to be shut down overnight (Tuesday night) to drain, so the repair could take place. So no Zones ran Tuesday PM / Wednesday AM.
On Wednesday, Terra Green was making repairs to Pump 2, but was unable to complete the repair due to the rain. Pump 2 was down for the Wednesday PM / Thursday AM run time.
Pump 2 is back up and running at this time.
 
Zone L: The Master Valve has been fixed and no homes valves had to be shut off. The mainline is up and running
 
Zone I: Zone I is currently down as we are waiting on a Solenoid to come in from the distributor. We hope to have Zone I operation by the Tuesday 7AM scheduled run time.
 

 
4/20/2020
HOA
Terra Green will begin the Homeowner Irrigation Testing on Monday, April 20th.
The system will go Live on Saturday, May 2nd
 
Different from years past, each zone will have 2 hours of irrigation testing during their Testing Day.
Testing will be done twice over the next two weeks for each Zone to allow time for repairs to be completed.
 
Please take your scheduled time to test your personal irrigation system and make repairs to broken lines and irrigation heads, as well as adjust your heads for optimal dispersal.
 
Below is the Testing Schedule for each Zone.
 
 
9/20/2019
TOA
  • 4 zones in Walkers Glen that were damaged by cable installation were repaired and now working.  The irrigation com line was cut during the burial of the cable line.  There were quite a few lines that were exposed, lying on the surface of the grass.  Others the grass had grown over.  May need to have a chat with Spectrum to get ALL lines buried in Walker's Glen.  We marked lines that were visible, but there may have been others that we could not see.
  • Holes have been filled and the Valve box at the corner of Lower Walker's Glen x Moss Farm has been replaced and the soil replaced around it.
  • Some heads have been repaired/replaced in both WG and the Commons.  Repairs will continue next week as well.
  • Filter on Phase 1 pond has been clogging recently.  There is a lot of sediment buildup and algae on the filter.  We have removed it and pressure washed it and are flushing it regularly to keep the system up and running.
Pine Valley

7/24/2019
TOA
The Commons, in Zone X, had irrigation water running this morning on Shumacher, Burrell, and Skidaway.  Can't speak to McLaren and Watson Mills.
 
7/24/2019
HOA/TOA
The Phase II pump system is again operational.  If you live in a zone that is serviced by the Phase II pump, you will begin seeing water today or during your next scheduled watering cycle. 
We are still waiting on the part for the Phase I pump to be repaired.  
 
 
7/21/2019
HOA/TOA
 
We reported to you last week that all zones in Phase I irrigation system are down and will be down until the new part comes in for the repair.  Unfortunately, there is now an issue with Phase II irrigation system as well.  All zones in Phase II will not be getting water until this issue can be investigated in the early part of the week.  If you had an irrigation activation test scheduled for Monday or Tuesday, this testing will need to be re-scheduled.  We do apologize for this inconvenience.   
 
7/17/2019
 
HOA/TOA
 
We have an update to share with you regarding the Phase 1 pump controller problem.
 
The Phase 1 pump controller, which is original to the unit and installed in 2004/2005 is failing. The controller is not providing the necessary controls for the pump to function properly. Therefore, the Board has decided to replace this unit before it completely fails. Currently, the controller will operate without issue for several days, then unexpectedly shut the pump off for unknown reasons.
 
The new controller is made by a local company and will provide the Association and its residents better water control and pump operation. The new controller is wireless enabled and can be controlled from off-site by the Association's contractor. This will allow better troubleshooting and help get the pump and water back to the community faster than before. The new controller also has a wide array of alarm functions and water management. The Association will be able to monitor water consumption and pressure by zone in an effort to provide more reliable service in the future to our residents.
 
The controller will take around 7 days to build and ship to us. It will then take 2-3 days to remove the failed controller and integrate the controller into the Phase 1 pump system. As soon as the new controller is on-site, the Association will notify the community that the pump will be down for 2-3 days to complete the upgrade.
 
The Zones affected by this are: A,C,D,E,F,G,H,I,J,K,N,S,V,X,Z
 
Once the repairs are completed, the normal operation of the phase 1 pump will resume.
 
Thank you for your continued patience. 
 
7/17/2019
HOA/ TOA
 
The HOA Board approved Pine Valley's proposal to fix the Phase #1 pump this morning.  This is going to be a big repair and the needed part will take a week or so to arrive and 3-4 days to install.
 
TOA
Irrigation was working this morning in The Commons, but this may not continue without properly fixing the fault at the Phase #1 pump.  Walkers Glen may or may not work, remember the WG system activates at 3 a.m. through 4:30 a.m.
 
 
7/11/2019
HOA/TOA Update:
Phase 1 pump had a fault again last night, causing the pump to stop working.  Pine Valley is now troubleshooting the fault and once we are notified, we'll post an update.  
 
7/10/2019
TOA Update:
We've had some problems with our irrigation since last Friday, please see below for the details.  
  • A low-pressure fault has been diagnosed and repaired.  The impact to the TOA is the water window for Walkers Glen will now be from 3:00 a.m. to 4:30 a.m. on Tuesday, Thursday, and Sunday.  The change will not impact The Commons.  
  • The power supply has been replaced at the Phase 1 panel.
  • Pine Valley found a few damaged valves by what is presumed to be lightning.  Those repairs are on schedule for early next week.
  • Pine Valley's crews are continuing to replace and inspect in The Commons, this should be finished today.
 
4/22/2019
TOA Update:
 
I am beginning a regular weekly update for 2019, your TOA Board will post my emails to this website so you can be kept informed.
 
My plan is to update the board every Friday while the irrigation is on.  After the irrigation is turned off in the fall, I will update as necessary.
  • We will be going "live" with the irrigation on May 1st pending any unforeseen repairs that haven't surfaced yet.  Jeff (irrigation) will update a new schedule, maybe the same as last year, but I want everyone to have a fresh copy. 

Drew Parrish

Landscape Manager

Pine Valley Turf Management Design

 
3/7/2019
This is the first irrigation update of the year.  Please check-in on a weekly basis for further updates from Pine Valley.  
 
Pine Valley began charging the pumps this past week and will begin to charge the system next week as weather permits.
 
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9/10/2018
Pine Valley turned off the irrigation and lowered ponds in preparation for the heavy rain.
 
7/28/2018
 
HOA
Zone K has been repaired, as of today, by Pine Valley.  
 
7/27/2018
 
Google Maps Irrigation Link: Updated 7/26/2018
 
Reporting:  Please use this link if your zone is not working:
 
HOA:
Zone K has a wiring problem located under the street.  Pine Valley is well aware of this and it's on their schedule.  
 
TOA:
All zones in The Commons and Walkers Glen are working as of this posting.   
 
Walkers Glen:
We had one minor irrigation leak in Walkers Glen and a major leak that took two days to repair.  We'll post pictures in the next TOA newsletter.  The major leak was caused by tree roots cracking the PVC and it was under the sidewalk to complicate things more.  The major leak was on Amber Ridge and the sidewalk was replaced so as you couldn't tell Pine Valley was there.  
 
Since irrigation water hasn't been running in Walkers Glen, we are watering that area more frequently into next week to help bring the Fescue back.
 
 
5/15/2018
Replacement RE:  Battery Operated Systems in The Commons and Walkers Glen
We've had some unforeseen delays with replacing all of the battery-operated systems installed over the last 10-years or more.  But, if all goes well, Pine Valley will complete the project today and fill in all the trenches. 
 
 
5/11/2018
Irrigation Main Line Break
We do not have any updates at this time on the irrigation mainline break in Evanston, other than to say, we are still waiting on the utilities to be marked before the repair can begin.  We will update you as we have more information.  We are again sorry for this inconvenience and have communicated to Pine Valley the necessity of having this repair made expeditiously. 
 
3/27/2018
HOA/TOA
A new irrigation schedule is in the works eliminating watering at noon and when the sun is at its peak.  Once finalized, we'll post a link to the upcoming newsletter so you can check your times.  This new schedule will involve changes in individual systems on the HOA side.  Pine Valley will not be available for this type of service, but your HOA board will give recommended vendors.  That too will be included here and in your newsletters.   
 
3/20/2018
TOA
With the rain, Pine Valley still has some work to do concerning the battery-operated systems we have in Walkers Glen.  The Commons work is complete.
 
3/8/2018

TOA

Pine Valley completed the replacement of battery-operated systems in The Commons and Walkers Glen should be finished by this or next week. 

 

We made some progress last spring by removing dead shrubs and replacing them in the townhome divisions.  If you live in The Commons or Walkers Glen and have dead shrubs in your yard, please notify Kuester.  This will add your residence to our "Punch List" and we'll try to work this into our 2018 budget.  

 

2/28/2018
First Mowing/ Battery-Operated Project/ Fertilization
Pine Valley completed the first mowing in the townhomes this week with the exception of Walkers Glen due to the ongoing irrigation project.  The battery-operated system replacement should wrap up by the first or second week of March.
Pine Valley will be applying the first round of fertilization with pre and post-emergent herbicides this week in both the HOA and TOA. 
 
Thanks 
Kevin Redish
Manager
Pine Valley Turf 
 
 
2/21/2018
 
TOA
Battery Operated Valve Project
Pine Valley had a set back with getting the location service company to complete the marking of the utilities.  This has placed the project about a week behind, so we may be looking at the first week of March for completion.  We'll post all Pine Valley updates here and include a monthly update in our March newsletter. 
 
Fertilization
Pine Valley we will perform our first fertilization with pre and post-emergent herbicide next week.  This will prevent the germination of crabgrass as well as kill any broadleaf weeds currently present in our turf. 
 
2/20/2018
HOA Common Areas
This week Pine Valley blew off the hard surfaces, rolled the pine needles, and treated the hard surfaces for weeds. Next week, weather permitting. Pine Valley will perform turf fertilization with the pre and post-emergent herbicides. Pine Valley plans to "tip cut" the turf the week of March 5th to encourage the green-up of our turf. This will remove the frost burnt tip-off of the grass and encourage new growth. 
 
 
2/2/2018
 
HOA & TOA 
Pine Valley will start running tests on our irrigation the last part of March or the beginning of April to prepare our system for 2018.  Pine Valley is doing this early in order to let residents know the times you can test your systems as early as possible this year.   
 
Once we get more details, we'll post here and include any irrigation update in our newsletters.
 
TOA
You may have seen utility companies out marking their lines on our grass and streets.  This is preparing Pine Valley to replace ALL our battery operated systems in The Commons and Walkers Glen.  We expect the project to be completed by the first week of March.  This will eliminate the streams of water most of us are used to seeing running down our streets on a routine basis.  Once this project is completed, it will give Pine Valley remote access to our entire irrigation system.  
 
 
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Click here to view the new Google map to locate your irrigation zone!  Or search this list of addresses by zone to learn your zone and valve #.
Irrigation is far and away from the most frequent concern our resident's voice to the management company.  Moss Creek's is an extremely complex irrigation system, and when a part of it malfunctions it is critical that Kuester is informed quickly. 
 
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Season 2017 System UPDATES:
 

12/20/2017:

Pine Valley Landscaping Update:

Greetings Moss Village Residents:

I wanted to touch base on what has been going on in your neighborhoods recently in regards to your landscaping and irrigation.

We mowed the HOA and TOA and removed the frost damage on the grass tips.  

Trimmed back the Cana Lily's at the Moss Farm Street entrance island.  Lia and Chris both mentioned homeowner's calling about them.  Both Cana plants were supplied under a TOA self-help project, which normally falls on the association.  Something I've discussed with the TOA president.  

Installed pine needles in the HOA and TOA common areas for the winter months.  Pine needles will be removed from the front and back of TOA homes starting the first week of 2018.  We expect to start replacing the pine needles with mulch once we completely remove the existing pine needles sometime mid-January.  

Completed the irrigation head repair for The Commons last month.  We completed the Walkers Glen irrigation head repair this past week and placed concrete doughnuts, around the heads near driveways.  Our hope is to help prevent unnecessary damage to the head by vehicles, children, bikes, etc., and save association funds.

We repaired the lights at the Moss Farm Street entrance monument.  If you see lights not working on your monuments, please submit a work order to Kuester or contact Lia.

Just a reminder that Pine Valley will be closed from 12/23/2017 until 1/2/2018.  We will have crews empty the dog stations the week of Christmas.

In case we do not see each other, Pine Valley wishes you all a very Merry Christmas and Happy New Year!    

Kevin Redish

Manager 
Pine Valley Turf 
 
12/7:
 
Pine Valley Landscaping Update:  
This week is a skip week. Next week we will be focusing on finishing up the leaves and we will also start trimming back the perennial plants. The end of next week we will be performing the 2nd pine needle application for this year in the HOA.
 
The week before Christmas we will cut the turf in both the townhomes and HOA preparing for the Christmas holiday. Pine Valley will be closed from December 23 - January 1.  We will return on January 2 performing our bi-weekly visits. 
 
Kevin Redish
Manager 
Pine Valley Turf 
 
11/14:
 
Pine Valley landscaping update for the townhomes:
RE:  Pine Valley Townhome Landscaping Update
Good Morning 
This week we will be mowing on Wednesday at that time I will have the crews address the tree branch in the storm drain along Harris Road.
I will also follow up with Jeff on the email you sent about the broken heads and the concrete doughnuts. Next week we will be doing the first leaf pick of the season before Thanksgiving.
 
Kevin Redish
Manager 
Pine Valley Turf 
 
10/31:
Pine Valley landscaping update for the townhomes:
RE:  Pine Valley Townhome Landscaping Update

Good Afternoon:
 
I wanted to touch base on what has been happening in the townhomes the last week.  We have now cut the grass twice since aeration and seeding have seen really great results from the aeration.
This week we did notice the fall flowers were being eaten by rabbits and have applied rabbit repellent.  (At no charge)
 
We will also be starting are bi-weekly mowing this month in conjunction throughout the month of November we will be completing our last shrub trim of the year.
 
The crews will continue to treat weeds in the beds over the next few weeks as we prepare for winter. Please be patient as there are only so many hours in a day. We do complete spraying of the weeds in the landscape beds in sections upon each visit.
 
We will be doing the first leaf collection before Thanksgiving so over the next 2 weeks the crews will be blowing the leaves off of the turf into the landscape beds.
 
Jeff is about 50% complete on irrigation repairs in The Commons and Walkers Glen and will complete those this week as well.
 
Kevin Redish 
Manager 
Pine Valley Turf 
 
10/24:
Townhomes
Pine Valley will be mowing the townhouses on Thursday this week due to the rain we received on Monday.
 
10/23:
Your HOA board is going to try and make a better effort to keep you updated on landscaping and irrigation in the future.  Residents brought this to our attention at last night's HOA meeting and we hope this forum helps.
 
Board:
We have completed repairs on the phase 1 pump and it's complete. Also, we have good germination as a whole in the townhomes. There are a few areas that we will be touching up next week during our visit. Jeff has gotten behind schedule with the weather on the irrigation repairs. He told me today that he should be done next week with head replacements. I did look at the transformer (Burrell Ave.) earlier in the week I thought the seed was coming up and looked good but I can go by and inspect tomorrow. We have also installed the fall/winter flowers.
 
Kevin Redish 
Manager 
Pine Valley Turf 
 
8/1:
Dear Moss Creek Residents,
 
Irrigation service will be suspended until Thursday, August 3, at 7 pm. A motor failed on the pump station near the clubhouse this past week. A replacement motor has been ordered, and must be built, and is scheduled for installation in three weeks.
 
Until this work can be completed, our phase two-pump station on the Greenway will power the entire community. Water levels are critically low at the phase two pond and the suspended service will allow us to recharge the pond using water from phase one. We will prioritize service to residents over common areas and have scheduled service on Saturday to transfer additional water to catch up.
 
Any changes to the schedule will be communicated as we are able. We apologize for the inconvenience.
 
Sincerely,
Moss Creek Master Association Board of Directors
 
7/27: Repairs to the storm water drainage and city water lines is complete. 
 
Pine Valley is now repairing the damaged irrigation line. We expect irrigation service to resume Sunday, July 30. If repairs move more quickly, the system will be activated earlier.  The system will be run according to the existing irrigation schedule without rain hold for at least two weeks.
 
Should you experience an outage starting July 30 or beyond, please report the issue along with your address/zone to mosscreek@kuester.com.
 
7/17: Due to the rain over the weekend, the irrigation system has been placed on HOLD until Tuesday morning.  
 
7/6: Due to Yesterday's rain, the irrigation system has been placed on HOLD until Sunday morning.  
 
7/3: Irrigation system has been placed on HOLD until Wednesday afternoon.
 
Remember, the HOA is only responsible for getting water to your curb.  Anything beyond the curb, including timers, sprinkler heads, etc. is the responsibility of the homeowner (excluding Townhome Owners).  The Irrigation Manager’s focus is on the maintenance of the common areas and making sure the system is running properly during the scheduled times and the common grounds are being watered appropriately.
Proper timer programming is crucial to the functionality of the system and it is your responsibility to make sure your timers are set correctly. The clock/timer that you have in your garage is intended to facilitate the opening of your irrigation system on your Lot to the sub-main during the specified hour that the timer is set for. This time should coincide with the time that the irrigation zone you live in runs.  First, make sure your timer is set properly and it still has its programming. If you are unsure about how to program your timer, check the owner's manual or consult with an independent landscaper. Many timer instruction manuals are available online.
Then, find your valve box in your yard that houses the electric valves that man your individual zones on your Lot.  There will be one valve per zone in your yard. Make sure that these electric valves are all turned off. You may have your clock set, but with these valves turned in the ON position, the clock is being bypassed and not operating according to its purpose. To turn your system from manual setting to clock function, you must turn off the irrigation valves in the valve box in your yard. If the valves will not turn any further to the right, they may need to be unscrewed and rinsed out. Dirt and mulch can get inside the workings and cause them to stick open (thus allowing your system to come on anytime during the day the HOA pressurizes the sub mains at the street). Being that Moss Creek’s irrigation system uses ‘dirty’ water or unfiltered well water instead of city water, there is regular system maintenance that is required to keep your system working properly- cleaning your filter and valves. You should do this at least once or twice a season. In addition, you must make sure that your system only operates one zone in your yard at a time during the hour of scheduled irrigation. The main system is designed to provide a total of 600 gallons of water to each lawn, spread over a one-hour time frame. For example, if your irrigation system has 4 zones, you will need to set your clock to run each separately -for say 15 minutes each. A good tip is to water side yard zones for less time and rotor zones longer and not to waste too much of your hour on any drip zones.  Broken heads are also a cause of much water waste. Please make sure that all of your heads are in working order. A broken head can waste as many as 25 gallons per minute!
Over-watering your lawn is not only wasteful, but it can lead to diseased turf and growth of fungi.  The system is equipped with turf-saturation sensors or rain sensors which will prevent the irrigation from being activated if the ground is saturated to a certain point. A ½ an inch of rain or more activates the system’s rain sensors. Do not over-compensate for a missed irrigation cycle by running multiple zones at once. This abuse of the system could cause you to lose your watering privileges or pay a fine.
The irrigation main lines and sub-mains are not usually pressurized during the daytime. To test or work on your system during business hours OR TO FLAG YOU IRRIGATION HEADS FOR AERATION, fill out the Irrigation Activation Request form on this website using this link or under the Irrigation tab. Note:  Irrigation inspections will be done each season. Every Homeowner must have their system running according to the Moss Creek  Please see Irrigation Resolution under the Irrigation tab. Irrigation Map and run times are also linked under the Irrigation tab on this homepage. Link to the FAQ page for contractor recommendations from other residents.
The irrigation season will end at the end of October- or as weather permits.
***************************
The 2017 Irrigation season begins 4/17
 
 
Neighborhood News
The City's Matching Fund Program 2019
Posted on Sep 13th, 2019
City of Concord
Matching Fund Program 2019
Decorative Posts
 
Our HOA Board approved replacing five steel posts (stop & street signs) in our community this year with decorative posts.  This was accomplished through the City of Concord's Matching Fund Program.  The city will match up to $3000 if our project is approved and completed by the documentation submitted by the HOA Board.
 
Read More >>
Amendment Vote Passes!
Posted on Sep 6th, 2019
The Amendment vote has passed and we are now going through the final stage of getting both the HOA and TOA CC&Rs and Bylaws filed with the Register of Deeds through the HOA's attorney.  
Moss Farm Street Fence Line Painting Project
Posted on Jul 15th, 2019
 
 
Moss Farm Street Fence Painting Project
All but one of our TOA Board members were out this past Saturday pulling weeds out of the Moss Farm Street fence line, spray painting 10 lengths of fence and also spray painted three steel posts on one side of the Walkers Glen entrance.  Special thank you goes out to Justin Kutniewski (HOA Board member) for using his generator and doing 99% of the painting. 
 
FYI: Ten lengths of fence line takes about five hours to spray and with 25 lengths left to go we estimate another 13 hours to get this project behind us.
 
We also removed two brown signs from the first entrance on Walkers Glen, closest to Harris Road, since they were badly faded by the sun and we'll get the graphics replaced.  The metal signs are still in good shape.