| Walkers Glen RE: Deck Update, August Start Date |
| Posted on Jun 19th, 2017 Walkers Glen,
We delayed our deck replacements this year in order to get the decking behind the Monarch Clubhouse replaced in time for our pool season. Without the clubhouse decking in place, we would have risked failing our fire inspection. In doing so it, unfortunately, has caused a delay in completing the Walkers Glen remaining decks due to the hot temperatures.
Here is the email sent by from the deck contractor:
Kuester,
With the weather being so hot now I have decided to wait for several more weeks to avoid so many call backs. The newly installed pressure treated pine and the stain does not react well to the weather in the 90s. The new wood comes wet from the lumber yard and needs to dry out slowly instead of baking in the hot sun as it dries. We have had to go back and replace several boards that are warping and twisting because it is so hot. During the last 3 years of doing these decks, we have noticed the one's we replaced in the cooler weather had no issues at all.
If homeowners are asking you can tell them we plan to start in August and be completely finished by the middle of September and we will avoid the hot days that may damage the wood.
As usual, we will put flyers on the doors a week ahead of time so the homeowners know they are next.
Mike
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| TOA Residents: Pine Valley/Landscaping Updates |
| Posted on May 25th, 2017 Pine Valley will not be able to mow between the townhomes in Walkers Glenn and some parts of the backs due to the ground being saturated with water. Click below to learn more...
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| TOA: Mowing Update/ Landscaping |
| Posted on May 25th, 2017 TOA: Mowing Update/ Landscaping
Pine Valley did try today to mow the front lawns in Walkers Glen today. The smaller mowers were leaving mud tracks and unfortunately, it's just not possible to mow today or tomorrow. The ground is just too wet. Pine Valley will begin mowing next week in Walkers Glen.
Pine Valley also noticed some turf damage by the deck construction crews, due to the amount of rain we've had. Kuester is already aware of this and measures will be taken to correct the damage.
On a more positive note, plant replacements in the Walkers Glenn should be completed today by Pine Valley’s landscaping team.
Bill Sandford
TOA President
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| Message from the Board President on Landscaping |
| Posted on May 3rd, 2017 At this point, Kuester, the Board of Directors, and Pine Valley are distinctly aware of the dissatisfaction with the appearance of the common areas. Further inundation of Kuester is not necessary. Bill Sandford and I, along with our property manager, had an extensive follow up discussion with Pine Valley this week with respect to the numerous complaints and expectations moving forward.
Pine Valley operates on a seven-day schedule. Common areas and amenities areas are scheduled for Mondays, the TOA section is scheduled for Tuesday and Wednesday. Last week, due to the extensive rain, they chose not to mow in order to prevent rutting. Their good intention resulted in the overgrowth of the neighborhood. They understand how the community feels about that choice as well as specific complaints received.
I believe they understand the depth of frustration of the community and will work to make appropriate amends and improve their service. Given the extensive rainfall and height of the grass, I believe next week’s service will be indicative of what to expect moving forward. If future behavior does not lead to improved results, the board will review the contract. I assure you we will closely monitor this behavior.
Please note the scheduled weed control service from last week is expected to begin this week. Results should be noticeable within a few days of application. The application is fairly aggressive and the grass may brown slightly at the tips. This will be temporary.
Lastly, as a homeowner myself, I am frustrated from time to time when something does not occur to my expectation. People make mistakes and companies perform poorly. When this happens, I would hope we can engage in constructive dialogue and offer helpful feedback. We have had a number of instances of individuals making comments that seemed more intent on demeaning and degrading than finding a resolution.
If you still have concerns over the next few weeks, then I encourage you to attend the May board meeting, 5/22 for the HOA and 5/25 for the TOA.
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| Landscaping Updates |
| Posted on May 1st, 2017 Several homeowners have contacted Kuester to express concerns about landscaping in the TOA and common areas. We have met with Pine Valley today and would like to share a few brief updates:
We will continue to monitor the progress with Pine Valley and address issues as needed.
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| TOA Residents: Grass Cutting Postponed Till Saturday |
| Posted on Apr 20th, 2017 Due to the rain, we will be servicing the townhomes this Saturday, there were a lot of areas with standing water this should give ample time for these areas to dry up and prevent damage to the turf.
Kevin Redish Manager Pine Valley Turf |
| Kuester Phone Outages |
| Posted on Apr 6th, 2017 April 5, 2017
Moss Creek Village Valued Homeowner,
Please be advised that our corporate office is currently experiencing periodic internet & phone outages due to damage that our local internet provider has experienced. We may continue to experience outages throughout the day as storms continue to move through the local area. We apologize for any inconvenience, but please note that our phone system is dependent on internet service and therefore when calling our office, you may be unable to get through. In addition, if you are able to get through, you may experience a dropped call.
If you experience either situation, we ask that you kindly send an email to our team at support@kuester.com and we will work to get back with you as quickly as possible.
Thank you in advance for your patience.
Kuester Management Team
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| Tennis Court Update |
Posted on Apr 5th, 2017 The tennis court project is coming along well so far. The contractor did the cement stabilization earlier this week and pavers should be coming in during the next week or so. |
| Clocks Move Forward (Spring Ahead) Saturday Night |
| Posted on Mar 10th, 2017 Don't forget to move your clocks forward 1 hour (spring forward) this Saturday night.
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| Weather Forecasts Killing Frost this Weekend |
| Posted on Mar 10th, 2017 Pine Valley contacted us today and they recommend covering your tender plants this week as we have killing frost in the forecast. Watch out for icy sidewalks and driveways as well!
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