Welcome, Moss Creek Village residents!

Please bookmark this page and refer to the site often for the most current updates and events and as a simple stop for HOA and TOA documents and forms.

TOA Welcome Letter

Click on the "Residents" tab and you'll see a pull-down menu with all sorts of great information. Your board members, both HOA and TOA, are making a special effort to keep this site current with all the updates and information you'll need to be an informed resident.

Summer HOA Office Hours has ended. HOA office hours are M-TH 9 am- 5 pm. Our manager works from the Fort Mill office on Fridays.
Please be reminded the majority of your questions or concerns can be handled by the Customer Service Department at Kuester. Just email mosscreek@kuester.com or call us at 888-600-5044. 


Neighborhood News
TOA Landscaping Update
Posted on Oct 24th, 2018
TOA Pine Valley Update 
October 24, 2018
  • Pine Valley began completing the fall approved work in the TOA. Projects will continue to be completed each week.
  • Winter flowers were installed last week.
  • Irrigation was inspected and managed to support the repairs and water needs of the new plants. 
  • Pine Valley will have the flowers fertilized and treated for disease next week.
  • The next fertilization and weed treatment will occur mid-November.
  • We will begin our late fall schedule next week. Shrub trim will begin on non-mowing weeks.


Pine Valley RE: TOA Aeration
Posted on Sep 18th, 2018
TOA Residents:
Pine Valley has started aeration in The Commons, the McLaren Ave area of The Commons will be done last since that area has been saturated by the recent rain.  Walkers Glen's aeration will be next.
TOA Pine Valley Update 9/10/2018
Posted on Sep 10th, 2018
  • The TOA was service yesterday and Wednesday
  • Dog stations were serviced yesterday evening
  • Aeration is scheduled to begin September 17, weather permitting
  • All irrigation has been turned off and we lowered both ponds in preparation for the heavy rains.  
HOA Pine Valley Update
Posted on Jul 3rd, 2018

HOA Pine Valley Update 7/3/2018

What we have been doing:

  • Weekly maintenance to include mowing, weed control, edging, and fertilization
  • Weekly irrigation inspection and repairs as they are identified
  • Emergency irrigation repair and diagnosis
  • Daily pond, pump, and well inspection
  • Weeding, fertilization, and pruning of annual flowers
  • Trim and pine needle common area planting beds
  • Renovate entrance to the clubhouse complex

 What is coming up:

  • Continued irrigation inspection and repair
  • Weekly maintenance (during periods of extreme heat and drought stress we may only mow bi-weekly. In this event we will focus our time in Moss Creek on weeding beds and other maintenance details)
  • Nutsedge treatment
  • 2nd shrub trim in mid-August
  • Aeration and seeding in early fall


TOA Pine Valley Update 7/3/2018
Posted on Jul 3rd, 2018

TOA Pine Valley Update 7/3/2018

What has happened:

  • During periods of extreme drought, mowing may become bi-weekly. We will focus on weeds and other details during the weekly visit.
  • Irrigation repairs, and inspections are ongoing.  There have been a few large leaks.
  • Several landscape projects have been completed such as a clean up behind Schumacher, lighting on the Commons berm, many drainage projects, etc.
  • Fertilization, disease and weed control for the lawns.
  • Flower bed maintenance and fertilization

 What is coming up:

  • August 2nd shrub trim
  • Irrigation inspection and repairs as found
  • Nutsedge control
  • Approved landscape projects
  • Flower maintenance and fertilization
  • A little further out, aeration and seeding
  • This fall we will audit the landscape for missing or dead shrubbery
Pine Valley RE: TOA Update
Posted on May 31st, 2018

The holiday and rain have made this week a challenge.  

  • Lawns are very wet, taking more time to avoid damaging property.
  • Spraying weeds between rain showers this week.
  • Checking and repairing heads, valves, wires, etc.
  • Children have been pulling up the pink flags used to identify heads needing repair.
  • The Burrell townhome drainage project is being completed today.
  • Addressing the two Loropetalum extra trims today or tomorrow. 
  • Nutsedge treatment was completed yesterday.
  • We have identified Brown Patch, this is not covered in our current Pine Valley contract.  We have asked for a quote since this treatment can be expensive.  We will try to do it this year, but if too expensive we'll budget the application for next year.  
Pine Valley RE: HOA Weekly Update
Posted on May 23rd, 2018

Busy week for Pine Valley, see updates below: 

  • Shrub trim is complete in the HOA.
  • Pine needle application will take place Thursday through Saturday this week.
  • Mainline repair is scheduled for tomorrow Thursday, May 24th.
  • Regular irrigation testing and review is ongoing. We are finding a few heads and nozzles which are being repaired as we find them. There was a valve on Anastasia reported yesterday. We shut it off and will diagnose and repair this week.
  • Regular maintenance has occurred for the week. We brought in 2 additional crew members to focus on pulling weeds in beds. This will continue to be a focus each week.
  • Drew has scheduled the renovation for the landscape beds by the clubhouse for the week of June 4th.
Pine Valley RE: TOA Update
Posted on May 23rd, 2018

Pine Valley is finishing up weekly maintenance this morning in Walkers Glenn.

Updates below:

  • Shrub trim #1 is happening today.
  • Drainage project on Schumacher is scheduled for tomorrow.
  • Drainage and valve project on Burrell is scheduled for next week.
  • Flowers are taking well, and Matt will be fertilizing next week.
  • Irrigation testing and review is ongoing.
  • Two additional team members were added to the crew this week to focus on pulling weeds. We will not get them all in 1 visit. Weeds are a continuing priority.
  • We will attend your TOA meeting tomorrow night should residents have questions. 
Pine Valley Update
Posted on May 4th, 2018
Pine Valley worked on the following items this week:
  • Completed renovation of the Village Commons island
  • Prepped flower beds throughout the property
  • Pulled weeds in beds
  • Picked up trash  
  • Emptied dog stations
  • Adjusted and repaired irrigation issues
  • Began flower install for summer flowers. The beds nearest the schools and the TOA will be installed next week
The next turf application will be for weeds along with the Nutsedge application Pine Valley tested last year at no charge to the community. The areas tested responded amazingly compared to how they looked prior to Pine Valley taking over maintenance. This season Pine Valley will be treating the entire property and we fully expect the same result as lasts year's test.  The Concord area received over 15” of rain this spring. Water causes Nutsedge to thrive and spread. This will really test the new product.
BSA Troop 220 RE: Fence Painting Project
Posted on Apr 29th, 2018
The scouts planned to remove all the twigs and paint the fence line along Moss Farm Street in one day.  Well, it took over three hours just to remove the twigs that had grown between the chain links over the years.  Sherwin-Williams provided an additional 12 cans of black spray paint, on top of the 18 provided initially. It wasn't enough and after 5 hours out there the scouts called it a day.
Phase II should go much easier and the scouts, with adult supervision, will utilize an electric paint sprayer with paint Sherwin-Williams provided.  Troop 220 plans to finish this project before it starts getting hot and targeting mid-May.  
Upcoming Events
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Irrigation Updates
Pine Valley turned off the irrigation and lowered ponds in preparation for the heavy rain.
Zone K has been repaired, as of today, by Pine Valley.  
Google Maps Irrigation Link: Updated 7/26/2018
Reporting:  Please use this link if your zone is not working:
Zone K has a wiring problem located under the street.  Pine Valley is well aware of this and it's on their schedule.  
All zones in The Commons and Walkers Glen are working as of this posting.   
Walkers Glen:
We had one minor irrigation leak in Walkers Glen and a major leak that took two days to repair.  We'll post pictures in the next TOA newsletter.  The major leak was caused by tree roots cracking the PVC and it was under the sidewalk to complicate things more.  The major leak was on Amber Ridge and the sidewalk was replaced so as you couldn't tell Pine Valley was there.  
Since irrigation water hasn't been running in Walkers Glen, we are watering that area more frequently into next week to help bring the Fescue back.
Replacement RE:  Battery Operated Systems in The Commons and Walkers Glen
We've had some unforeseen delays with replacing all of the battery operated systems installed over the last 10-years or more.  But, if all goes well, Pine Valley will complete the project today and fill in all the trenches. 
Irrigation Main Line Break
We do not have any updates at this time on the irrigation main line break on Evanston, other than to say, we are still waiting on the utilities to be marked before the repair can begin.  We will update you as we have more information.  We are again sorry for this inconvenience and have communicated to Pine Valley the necessity of having this repair made expeditiously. 
A new irrigation schedule is in the works eliminating watering at noon and when the sun is at its peak.  Once finalized, we'll post a link to the upcoming newsletter so you can check your times.  This new schedule will involve changes on individual systems on the HOA side.  Pine Valley will not be available for this type of service, but your HOA board will give recommended vendors.  That too, will be included here and in your newsletters.   
With the rain, Pine Valley still has some work to do concerning the battery operated systems we have in Walkers Glen.  The Commons work is complete.


Pine Valley completed the replacement of battery-operated systems in The Commons and Walkers Glen should be finished by this or next week. 


We made some progress last spring by removing dead shrubs and replacing them in the townhome divisions.  If you live in The Commons or Walkers Glen and have dead shrubs in your yard, please notify Kuester.  This will add your residence to our "Punch List" and we'll try to work this into our 2018 budget.  


First Mowing/ Battery-Operated Project/ Fertilization
Pine Valley completed the first mowing in the townhomes this week with the exception of Walkers Glen due to the ongoing irrigation project.  The battery-operated system replacement should wrap up by the first or second week of March.
Pine Valley will be applying the first round of fertilization with pre and post-emergent herbicides this week in both the HOA and TOA. 
Kevin Redish
Pine Valley Turf 
Battery Operated Valve Project
Pine Valley had a set back with getting the location service company to complete the marking of the utilities.  This has placed the project about a week behind, so we may be looking at the first week of March for completion.  We'll post all Pine Valley updates here and include a monthly update in our March newsletter. 
Pine Valley we will perform our first fertilization with pre and post-emergent herbicide next week.  This will prevent the germination of crabgrass as well as kill any broadleaf weeds currently present in our turf. 
HOA Common Areas
This week Pine Valley blew off the hard surfaces, rolled the pine needles, and treated the hard surfaces for weeds. Next week, weather permitting. Pine Valley will perform turf fertilization with the pre and post-emergent herbicides. Pine Valley plans to "tip cut" the turf the week of March 5th to encourage the green up of our turf. This will remove the frost burnt tip off of the grass and encourage new growth. 
Pine Valley will start running tests on our irrigation the last part of March or the beginning of April to prepare our system for 2018.  Pine Valley is doing this early in order to let residents know the times you can test your systems as early as possible this year.   
Once we get more details, we'll post here and include any irrigation update in our newsletters.
You may have seen utility companies out marking their lines on our grass and streets.  This is preparing Pine Valley to replace ALL our battery operated systems in The Commons and Walkers Glen.  We expect the project to be completed by the first week of March.  This will eliminate the streams of water most of us are used to seeing running down our streets on a routine basis.  Once this project is completed, it will give Pine Valley remote access to our entire irrigation system.  
Click here to view the new Google map to locate your irrigation zone!  Or search this list of addresses by zone to learn your zone and valve #.
Irrigation is far and away the most frequent concern our resident's voice to the management company.  Moss Creek's is an extremely complex irrigation system, and when a part of it malfunctions it is critical that Kuester is informed quickly. 
Season 2017 System UPDATES:


Pine Valley Landscaping Update:

Greetings Moss Village Residents:

I wanted to touch base on what has been going on in your neighborhoods recently in regards to your landscaping and irrigation.

We mowed the HOA and TOA and removed the frost damage on the grass tips.  

Trimmed back the Cana Lily's at the Moss Farm Street entrance island.  Lia and Chris both mentioned homeowner's calling about them.  Both Cana plants were supplied under a TOA self-help project, which normally falls on the association.  Something I've discussed with the TOA president.  

Installed pine needles in the HOA and TOA common areas for the winter months.  Pine needles will be removed from the front and back of TOA homes starting the first week of 2018.  We expect to start replacing the pine needles with mulch once we completely remove the existing pine needles sometime mid-January.  

Completed the irrigation head repair for The Commons last month.  We completed the Walkers Glen irrigation head repair this past week and placed concrete doughnuts, around the heads near driveways.  Our hope is to help prevent unnecessary damage to the head by vehicles, children, bikes, etc., and save association funds.

We repaired the lights at the Moss Farm Street entrance monument.  If you see lights not working on your monuments, please submit a work order to Kuester or contact Lia.

Just a reminder that Pine Valley will be closed from 12/23/2017 until 1/2/2018.  We will have crews empty the dog stations the week of Christmas.

In case we do not see each other, Pine Valley wishes you all a very Merry Christmas and Happy New Year!    

Kevin Redish

Pine Valley Turf 
Pine Valley Landscaping Update:  
This week is a skip week. Next week we will be focusing on finishing up the leafs and we will also start trimming back the perennial plants. The end of next week we will be performing the 2nd pine needle application for this year in the HOA.
The week before Christmas we will cut the turf in both the townhomes and HOA preparing for the Christmas holiday. Pine Valley will be closed from December 23 - January 1.  We will return on January 2 performing our bi-weekly visits. 
Kevin Redish
Pine Valley Turf 
Pine Valley landscaping update for the townhomes:
RE:  Pine Valley Townhome Landscaping Update
Good Morning 
This week we will be mowing on Wednesday at that time I will have the crews address the tree branch in the storm drain along Harris Road.
I will also follow up with Jeff on the email you sent about the broken heads and the concrete doughnuts. Next week we will be doing the first leaf pick of the season before Thanksgiving.
Kevin Redish
Pine Valley Turf 
Pine Valley landscaping update for the townhomes:
RE:  Pine Valley Townhome Landscaping Update

Good Afternoon:
I wanted to touch base on what has been happening in the townhomes the last week.  We have now cut the grass twice since aeration and seeding have seen really great results from the aeration.
This week we did notice the fall flowers were being eaten by rabbits and have applied rabbit repellent.  (At no charge)
We will also be starting are bi-weekly mowing this month in conjunction throughout the month of November we will be completing our last shrub trim of the year.
The crews will continue to treat weeds in the beds over the next few weeks as we prepare for winter. Please be patient as there are only so many hours in a day. We do complete spraying of the weeds in the landscape beds in sections upon each visit.
We will be doing the first leaf collection before Thanksgiving so over the next 2 weeks the crews will be blowing the leafs off of the turf into the landscape beds.
Jeff is about 50% complete on irrigation repairs in The Commons and Walkers Glen and will complete those this week as well.
Kevin Redish 
Pine Valley Turf 
Pine Valley will be mowing the townhouses on Thursday this week due to the rain we received on Monday.
Your HOA board is going to try and make a better effort to keep you updated on landscaping and irrigation in the future.  Residents brought this to our attention at last night's HOA meeting and we hope this forum helps.
We have completed repairs on the phase 1 pump and it's complete. Also, we have good germination as a whole in the townhomes. There are a few areas that we will be touching up next week during our visit. Jeff has gotten behind schedule with the weather on the irrigation repairs. He told me today that he should be done next week with head replacements. I did look at the transformer (Burrell Ave.) earlier in the week I thought the seed was coming up and looked good but I can go by and inspect tomorrow. We have also installed the fall/winter flowers.
Kevin Redish 
Pine Valley Turf 
Dear Moss Creek Residents,
Irrigation service will be suspended until Thursday, August 3, at 7pm. A motor failed on the pump station near the clubhouse this past week. A replacement motor has been ordered, and must be built, and is scheduled for installation in three weeks.
Until this work can be completed, our phase two pump station on the Greenway will power the entire community. Water levels are critically low at the phase two pond and the suspended service will allow for us to recharge the pond using water from phase one. We will prioritize service to residents over common areas and have scheduled service on Saturday to transfer additional water to catch up.
Any changes to the schedule will be communicated as we are able. We apologize for the inconvenience.
Moss Creek Master Association Board of Directors
7/27: Repairs to the stormwater drainage and city water lines is complete. 
Pine Valley is now repairing the damaged irrigation line. We expect irrigation service to resume Sunday, July 30. If repairs move more quickly, the system will be activated earlier.  The system will be run according to the existing irrigation schedule without rain hold for at least two weeks.
Should you experience an outage starting July 30 or beyond, please report the issue along with your address/zone to mosscreek@kuester.com.
7/17: Due to the rain over the weekend, the irrigation system has been placed on HOLD until Tuesday morning.  
7/6: Due to Yesterday's rain, the irrigation system has been placed on HOLD until Sunday morning.  
7/3: Irrigation system has been placed on HOLD until Wednesday afternoon.
Remember, the HOA is only responsible for getting water to your curb.  Anything beyond the curb, including timers, sprinkler heads, etc. is the responsibility of the homeowner (excluding Townhome Owners).  The Irrigation Manager’s focus is on the maintenance of the common areas and making sure the system is running properly during the scheduled times and the common grounds are being watered appropriately.
Proper timer programming is crucial to the functionality of the system and it is your responsibility to make sure your timers are set correctly. The clock/timer that you have in your garage is intended to facilitate the opening of your irrigation system on your Lot to the sub main during the specified hour that the timer is set for. This time should coincide with the time that the irrigation zone you live in runs.  First, make sure your timer is set properly and it still has its programming. If you are unsure about how to program your timer, check the owner's manual or consult with an independent landscaper. Many timer instruction manuals are available online.
Then, find your valve box in your yard that houses the electric valves that man your individual zones on your Lot.  There will be one valve per zone in your yard. Make sure that these electric valves are all turned off. You may have your clock set, but with these valves turned in the ON position, the clock is being bypassed and not operating according to its purpose. To turn your system from manual setting to clock function, you must turn off the irrigation valves in the valve box in your yard. If the valves will not turn any further to the right, they may need to be unscrewed and rinsed out. Dirt and mulch can get inside the workings and cause them to stick open (thus allowing your system to come on anytime during the day the HOA pressurizes the sub mains at the street). Being that Moss Creek’s irrigation system uses ‘dirty’ water or unfiltered well water instead of city water, there is regular system maintenance that is required to keep your system working properly- cleaning your filter and valves. You should do this at least once or twice a season. In addition, you must make sure that your system only operates one zone in your yard at a time during the hour of scheduled irrigation. The main system is designed to provide a total of 600 gallons of water to each lawn, spread over a one-hour time frame. For example, if your irrigation system has 4 zones, you will need to set your clock to run each separately -for say 15 minutes each. A good tip is to water side yard zones for less time and rotor zones longer and not to waste too much of your hour on any drip zones.  Broken heads are also a cause of much water waste. Please make sure that all of your heads are in working order. A broken head can waste as many as 25 gallons per minute!
Over-watering your lawn is not only wasteful, but it can lead to diseased turf and growth of fungi.  The system is equipped with turf-saturation sensors or rain sensors which will prevent the irrigation from being activated if the ground is saturated to a certain point. A ½ an inch of rain or more activates the system’s rain sensors. Do not over-compensate for a missed irrigation cycle by running multiple zones at once. This abuse of the system could cause you to lose your watering privileges or pay a fine.
The irrigation main lines and sub-mains are not usually pressurized during the daytime. To test or work on your system during business hours OR TO FLAG YOU IRRIGATION HEADS FOR AERATION, fill out the Irrigation Activation Request form on this website using this link or under the Irrigation tab. Note:  Irrigation inspections will be done each season. Every Homeowner must have their system running according to the Moss Creek  Please see Irrigation Resolution under the Irrigation tab. Irrigation Map and run times are also linked under the Irrigation tab on this homepage. Link to the FAQ page for contractor recommendations from other residents.
The irrigation season will end at the end of October- or as weather permits.
The 2017 Irrigation season begins 4/17
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