Kuester Management

803-802-0004 Phone
803-802-0005 Fax
888-600-5044 Toll Free

Kuester Management Group, LLC was established to be involved in the management of Homeowners Association properties, to include mixed-use developments, town homes, and residential communities throughout North and South Carolina. This branch of the company fills a unique niche in the Real Estate market because we have established a proud history of providing management services in Charlotte and surrounding markets.

Kuester Management Group acts as administrator or point-of-contact to oversee the day-to-day operations of the homeowners association by providing financial services, clearer communication channels, policy development and asset protection. We have the ability to work at the front-end of a project with the builder/developer to understand the project from the ground up, which provides continuity during the transition to the homeowners. We can also supply a continuous evaluation of the maintenance of the facility, then identify and prioritize those maintenance needs effectively. KMG can meet the challenge of dealing with homeowners concerns or possible escalating problems by acting as mediator so neighbors need not deal with neighbor issues.

Kuester Management Group is a hands on Management Company. We are not an accounting firm or a mass production machine designed for quantity. Our managers are trained and well equipped to devote the necessary amount of time and effort required for effective property management. Attention to detail and a willingness to do whatever is necessary are two earmarks of the Kuester team.
Property managers at Kuester are backed by a support team of management professionals dedicated to the long term success of each project we undertake. In support of the Community Associations Institute as an industry standard, all of our managers are encouraged to pursue professional designations such as the CMCA, AMC, and PCAM certifications.

Community Support Managers- Moss Creek

Kuester Management Group


Lia Madden, CMCA® , AMS® , PCAM®
Moss Creek Village Onsite Manager

Phone 803-802-0004 Toll Free 888-600-5044

After hours Maintenance Emergency – 803-802-0004

Kuester Office Hours: Monday – Friday: 8:30AM – 5PM
9505 Moss Plantation Avenue, Concord, NC 28027

Chris Chaffin, CMCA® , AMS®
Director of Management – Lake Norman

Homeowner Registration on the Kuester Website

Please visit our website at www.kuester.com to register and log into your account. For your convenience, see the step by step instructions below. If you have difficulties registering or any additional questions or concerns we can help with, please let us know and will be happy to assist mosscreek@kuester.com.

Step #1: Go to www.kuester.com, click the “login” tab, then click the “board and homeowner login” link.

Step #2: If this is your first visit, you will need to register by clicking the “register” button near the bottom of the screen.

Step #3: Once you click the “register” button a registration form will appear that you will need to complete. After completing the form click the “submit” button for your information to be verified. If the verification fields match our records you will receive an instant verification, if there is a difference between our records and the information you provided in the select fields, it may take up to 2 business days to verify your information.

  • Be sure to use your Legal name (Example: If you go by Chris but your legal name is Christopher, please register as Christopher)
  • Do not include any abbreviation in the street name (example: write out Street, DO NOT use St.)
  • Verification fields include: Name, Address, city, state, & Zip

Step #4: Once your information has been verified a temporary password will be emailed to you and you will be ready to login and take advantage of the following services:

  • Pay your association dues by eCheck or credit card (note: there is a fee for credit card users).
  • Setup recurring payments via eCheck or credit card.
  • Access and view your account(s) history.
  • View association information such as: CC&Rs, forms, newsletters, ect.